Residential and Community Support Services (RCCS) was founded by Christine Tiernan and a Board of Investors in April of 2013. Based on the foundation principle that a “human services” organization should try its utmost to serve the people it supports directly, and, critical to its success, support the teams of professionals that work with those individuals.
With the desire to create the most person-centered programming available, and serve each individual in their current state upon arriving at our program, RCCS works on the individual level in helping clients develop into the person they envision. We work directly with each person we serve to help them set clear goals, and then work incrementally toward each goal so that they may realize success along their journey.
RCSS is an organization with a small executive team and only three layers of organizational structure. We believe this allows us to maintain our vision for service to our clients and employee support best. As the organization grows, some structure may be added, but the expectation is that the distance from the ‘agency founders’ to the newest employee will never be more than two layers of supervision.
About Our Team
Christine Tiernan, CEO & Owner
Founder of RCSS. Christine has over 24 years of experience working with individuals with ID/Autism. Has a Bachelor’s degree in Criminal Justice with an associate in Psychology from the University of Massachusetts at Lowell. Started as a Direct Support Professional in Lowell as an awake overnight and has served as a Program Manager, Area Director, and is now CEO of RCSS. The majority of her management experience has been in Maine serving Individuals with ID/Autism who are also diagnosed with Mental Illness and challenging behaviors. Along with DSP experience, Management Experience, and Executive Management Experience, Christine was the very proud mother of a young man with Autism until his passing in 2015.
Mister Nyetera, Director of Facilities & Owner
Mister has over 14 years of experience working with individuals with ID/Autism. Has a Bachelor’s Degree in Criminal Justice from the University of Southern Maine. Started as DSP in 2004, was a House Manager and then a founding member of RCSS. The majority of Mister’s direct care service and management experience has been here in Maine serving individuals with ID/Autism who are also diagnosed with Mental Illness and have challenging behaviors.
Tori Beal, Director of HR , SHRM-CP
Tori Beal is the Director of Human Resources at RCSS, Tori is responsible for employee relations and benefits. Tori also ensures that some of the day-to-day expenses are met and reconciled. Tori also provides support with recruiting, screening, interviewing, and placing workers.
Tori has several years’ experience working in the field of Human Services. Tori worked as a Special Partner in the Special Olympics back in Amesbury High School. Tori also has experience as a DSP. Tori comes to RCSS with a wealth of experience.
Tori pursued secondary education at USM in Portland majoring in Social Services. Tori continues to take professional development classes at USM to provide the best service to the employees of RCSS. Tori is a Massachusetts transplant, having decided in 2004 to raise her two sons in the beautiful state of Maine.
Kofi Amoakohene, Director of Programming and Quality Assurance
Kofi Amoakohene is Director of Programming and Quality Assurance at RCSS, where he collaborates with the Executive team on any coordination, implementation, or execution of scheduling and supervising the direct care staff to meet requirements needed by RCSS to ensure full alignment with State and Federal regulations.
Kofi has spent over a decade of his adult life working in various capacities with organizations that provide programs and services to help those with intellectual/developmental, and other disabilities live the most fulfilling lives possible.
Kofi’s educational background includes an MBA, MS in Operations and Project Management from Southern New Hampshire University, and a BSc. Administration from the University of Ghana.
When Kofi is not busy making a difference in people’s lives and helping to steer the direction of RCSS, guided by the principles of respect for the individual, inclusiveness, and self-empowerment, he serves as an electrifying dance DJ under the name DJ K-Flyy. Kofi always believed that having a wide range of outside interests leads to a balanced life and makes for a better career.
Kofi is a sports enthusiast and an avid fan of all New England professional sports teams. Kofi resides in Sanford with his beautiful wife and two children.
Angie Marquis, Director of Finance & Training
Angie Marquis serves as the Director of Finance and Training here at RCSS. Angie is responsible for scheduling, coordinating, and conducting the required training for the Direct Support Professionals. These pieces of training include, but are not limited to Client Rights, Maltreatment, Mandated Reporting, Direct Support Professionalism, First Aid/CPR/ AED as well as Safety Care. Angie is a graduate of the University of Maine Presque Isle with a Bachelor’s degree in Social Work.
Angie has developed an additional passion for numbers and has taken on the role of Director of Finance for RCSS. She continues to further her education in this area and guides the financial component of RCSS with the Executive Team.
Angie’s passion for helping and teaching has landed her here at RCSS, putting a large focus on frontline staff and management team development. She brings more than 20 years of experience working in behavioral health, crisis prevention, and public service